Canadian Game
Registered User
Since buying my latest car I've been getting my oil changed as suggested by the vehicle maintenance schedule. Let's say the mileage on the car is 100,632 and it needs to be changed every 8,000KMs. Almost always when I get my car back, the sticker on my windshield would say 108,000 rather than 108,632. No matter what my mileage is, they always seem to round down to the thousand. I understand they may want to keep it simple for customers to remember but I'm sure the rounding down increases their profits by booking their customers that much sooner.
I've mentioned it to the service manager before, who has since left the dealership. I took my car to another dealership (same company) and they do not round. When I had a VW, they never rounded either.
My question: is this an understandable concern? Is this normal or ethical? Not sure if I should complain or not.
I've mentioned it to the service manager before, who has since left the dealership. I took my car to another dealership (same company) and they do not round. When I had a VW, they never rounded either.
My question: is this an understandable concern? Is this normal or ethical? Not sure if I should complain or not.